Last updated: 1 March 2025
Cookies are small text files placed on your device when you visit a website. They allow websites to remember your preferences, keep you logged in, and collect information about how the site is used.
We also use similar technologies such as local storage and pixel tags. References to "cookies" in this policy include these technologies.
Strictly necessary cookies are placed on the basis of our legitimate interest in operating the platform securely. All other cookies are placed only with your consent, which you can give or withdraw via our cookie preference centre at any time.
Our use of cookies complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
Essential for the website and platform to function. Cannot be disabled.
Data processors
Cookies set
| Name | Purpose | Duration | Type |
|---|---|---|---|
| wos-session | WorkOS encrypted session token — keeps you logged in | Session / 7 days | First-party (WorkOS) |
| __cf_bm | Cloudflare bot management — distinguishes humans from bots to protect the site | 30 minutes | Third-party (Cloudflare) |
| __stripe_mid | Stripe fraud detection and payment security | 1 year | Third-party (Stripe) |
| __stripe_sid | Stripe session identification | 30 minutes | Third-party (Stripe) |
Enable enhanced features and remember your preferences.
Data processors
Cookies set
| Name | Purpose | Duration | Type |
|---|---|---|---|
| folelse_org_mode | Remembers whether you selected NHS or Standard edition | 1 year | First-party |
| folelse_billing_cycle | Remembers your monthly/annual billing preference on the pricing page | 30 days | First-party |
Help us understand how our website is used so we can improve it. No personal data is shared with third parties.
Data processors
Cookies set
| Name | Purpose | Duration | Type |
|---|---|---|---|
| ai_user | Azure Application Insights — aggregated, anonymous usage diagnostics | 1 year | First-party |
| ai_session | Azure Application Insights session correlation for diagnostics | 30 minutes | First-party |
Used to measure the effectiveness of marketing campaigns. We do not use advertising networks or sell data.
Data processors
Cookies set
| Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbpPlanned | Facebook / Meta pixel — only active if you visit from a Meta ad. Measures campaign performance (planned). | 90 days | Third-party (Meta) |
You can manage your cookie preferences at any time using our cookie preference centre, accessible via the cookie banner or the "Cookie settings" link in our website footer.
You can also control cookies at the browser level:
Note: disabling strictly necessary cookies will prevent you from logging into the platform.
Third-party services we use set their own cookies subject to their own privacy policies. We do not control those cookies directly.
We may update this Cookie Policy to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of material changes via the cookie banner on next visit. The "last updated" date will always reflect the most recent revision.
If you have questions about our use of cookies, please contact our Data Protection Officer at privacy@folelse.co.uk.
