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Search our knowledge base or browse by category below.

Popular articles

8 articles

Browse by category

Getting Started

5 articles

Setting up your organisation profile

Inviting team members and managing user roles

Navigating your role-based dashboard

ROPA & Data Mapping

5 articles

What is a ROPA and why do you need one?

Creating and editing a ROPA entry

Mapping data flows and third-party sharing

Information Assets

5 articles

What counts as an information asset?

Creating and editing information assets

Asset completeness scoring explained

DPIAs

3 articles

When is a DPIA legally required?

Completing all six DPIA steps

Managing, reviewing, and versioning DPIAs

Subject Access Requests

5 articles

Logging a new data subject request (DSR)

Understanding the 30-day statutory deadline

Handling an Article 15 Subject Access Request (SAR)

Data Breaches

5 articles

Logging a data breach or security incident

The 72-hour ICO notification rule — explained

Understanding breach severity levels

Policies & Procedures

4 articles

Creating and publishing a policy

Using NHS policy templates

Staff acknowledgement workflows

Supplier Due Diligence

4 articles

Adding a supplier or third-party company

Sending and managing due diligence questionnaires

DPA status tracking and renewals

Risks & Tasks

2 articles

Logging and managing information risks

Using the compliance task Kanban board

DSPT Toolkit (NHS)

3 articles

Understanding DSPT assertion mapping in Folelse

Generating and downloading your DSPT evidence pack

Submitting your DSPT on time — a checklist

People & Departments

2 articles

Managing people and staff records

Tracking IG training completion

Account & Billing

4 articles

Managing your subscription plan

Enabling and disabling add-ons

Viewing and downloading invoices

SSO & Authentication

3 articles

Setting up Azure AD / Entra ID single sign-on

Configuring NHS CIS2 Smartcard SSO

Enforcing multi-factor authentication (MFA)

Reports & Audit

3 articles

Generating a board compliance report (Board Pack)

Using the audit trail

Exporting all your data from Folelse

Settings & Admin

4 articles

Customising dropdown values across the platform

Configuring email notifications and digests

Setting up webhooks and API keys

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