Last updated: 13:11 BST · Uptime SLA: 99.9%
100%
Last 24 hours
100%
Last 7 days
99.97%
Last 30 days
99.94%
Last 90 days
Web Application
Dashboard and all user-facing pages
API
REST API and webhook delivery
Authentication
Login, SSO (CIS2, Azure AD, SAML)
Document Storage
Evidence uploads, PDF exports
Email Notifications
Alerts, deadline reminders, SAR notifications
Background Job Processing
ROPA syncs, scheduled reports, audit logs
Search & Indexing
Full-text search across assets and registers
Supplier Portal
Third-party DPA and due-diligence portal
Delayed email notifications — resolved
12 Feb 2026 · Duration: 43 min
A third-party email relay experienced elevated queue times, causing notification delays of up to 15 minutes. No data was lost. Resolved at 09:43 GMT.
Elevated API response times — resolved
3 Jan 2026 · Duration: 18 min
A database index rebuild during a scheduled maintenance window caused slower-than-expected query times on the ROPA list endpoint. Resolved by adding a targeted index.
Scheduled maintenance — completed
14 Nov 2025 · Duration: 30 min
Planned infrastructure upgrade to extend storage capacity. All services were unavailable between 02:00–02:30 GMT. Pre-announced to all subscribers.
No incidents older than 90 days.
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