NHS CIS2 (Care Identity Service 2) allows NHS staff to sign in to Folelse using their NHS Smartcard. This requires the SSO add-on and coordination with your Registration Authority (RA) Manager.
Staff insert their NHS Smartcard into a card reader and authenticate using their passcode. NHS Identity (CIS2) then passes a signed assertion to Folelse confirming their identity, role, and organisation. No separate Folelse password is needed.
When a user signs in via CIS2 for the first time, Folelse checks if their email address matches an existing user account. If it does, they are signed in. If not, they are shown an error — an Admin must first add them as a user in Dashboard → Users.
You can enable both CIS2 and Azure AD SSO simultaneously, allowing NHS staff on smartcards and non-clinical staff with Microsoft 365 accounts to both use SSO. Configure both in Settings → SSO.
Need more help with this?
Contact support