Help Centre

Folelse's policy module lets you create, edit, version, and distribute policies and procedures. Every policy has a lifecycle: Draft → In Review → Published → Archived.

How to create a new policy

1. 1 Go to Dashboard → Policies.
2. 2 Click + New Policy (bottom right).
3. 3 Choose "Blank policy" or "From template" (see the NHS Templates article for template options).
4. 4 Enter the Policy Title.
5. 5 Select the Category: Data Protection, Information Security, Records Management, IG, Incidents, HR, or Other.
6. 6 The policy editor opens. Write or paste your policy content using the rich text toolbar.
7. 7 Use the toolbar to add headings, bullet points, numbered lists, tables, and formatting.
8. 8 Fill in the Document Properties panel (right side): Version, Owner Name, Owner Email, Review Date, Summary.
9. 9 Click Save Draft.

Publishing a policy

1. 1 When your policy is ready, click Publish in the top bar.
2. 2 A modal asks you to enter a Change Summary (e.g. "Initial publication" or "Updated to reflect new ICO guidance on cookies").
3. 3 Click Confirm Publish.
4. 4 The policy status changes to Published and the version is incremented.
5. 5 Published policies are locked — you cannot edit them directly. To update, click "Edit Policy" which creates a new Draft version.

Setting a review date

Every published policy should have a Review Date. Folelse sends email reminders 30 days before the review date and flags overdue policies on your dashboard. Policies without a review date are flagged as incomplete.