Help Centre

Add-ons extend your plan with additional features. They can be enabled or disabled at any time from Dashboard → Billing → Add-ons. Changes take effect immediately and are prorated to your next billing date.

Available add-ons

• Additional Users — add extra user seats beyond your plan limit. NHS: £6/user/month; Standard UK: £6/user/month. Annual: £5/user/month.
• NHS CIS2 / Azure AD SSO (NHS) or Azure AD / Entra ID SSO (Standard UK) — single sign-on integration. NHS: £49/month; Standard UK: £39/month.
• Public Trust Site — branded public privacy and transparency hub. £29/month (£23 annual).
• ICS / Multi-org Rollup (NHS) or Multi-org Rollup (Standard UK) — consolidated dashboard across multiple organisations. NHS: £79/month; Standard UK: £69/month.

Enabling an add-on

1. 1 Go to Dashboard → Billing → Add-ons.
2. 2 Find the add-on and toggle the switch to enabled, or increase the quantity (for Additional Users).
3. 3 Review the proration amount shown.
4. 4 Click Save Changes.
5. 5 The charge is prorated from today to your next billing date and added to your next invoice.

Disabling an add-on

1. 1 Go to Dashboard → Billing → Add-ons.
2. 2 Toggle the switch to disabled or reduce the user quantity.
3. 3 Click Save Changes.
4. 4 The change applies at the end of the current billing period. You will receive a prorated credit.